Website Monitoring Plan
Defacement Protection Policy
W3C links checker tools are used fortnightly to check the broken links of the website. In case any broken links reported by the tools, the same are corrected and tools are re-run to ensure that there are no broken links.
The log is maintained along with the broken link the accuracy of hyperlink contents are also verified manually. If any discrepancy is observed the same is corrected and the log of the activity will also be manually entered in the broken links log file.
If no discrepancy is found then statement that hyperlink content is checked and all are concluded to be ok. A broken link log file is generated.
www.drlinkcheck.com,www.validator.w3.org/checklink
Performance & Availability
Performance & Availability is checked Quarterly basis. Reports and log file of the activity are also manually maintained in local drive /folder. Website is monitored through the links given below:- http://gtmetrix.com
Functionality
The functionality of website is tested before hosting to the Azure data center, whenever there is a change in functionality. And time to time, some functional module is tested by JMI department. All modules of the website are tested for their functionality. Moreover, an interactive component of the site such as feedback form is working smoothly.
Broken Link and Accuracy of Hyperlinked Content
The website is thoroughly reviewed to rule out the presence of any broken links or errors. Broken links are maintained on Quarterly basis through 3rd party tools. Report and log files are maintained manually on local machine.
Traffic Analysis
The site traffic is monitored Quarterly to analyze the usage patterns as well as visitors’ profile and preferences. Website usage statistics and traffic is monitored on quarterly basis through GT Matrix service. http://gtmetrix.com
Feedback
A mechanism for feedback analysis is in place to carry out the changes and enhancements as suggested by the visitors. Feedback is received on the website through the Feedback Form of JMI website.
We have captured the details of concerned person through our CMS. The records for the same are maintained in our CMS and reply through E-mail.
- The feedback received through the ‘Feedback Form’ is managed at the CMS level
- On submission of feedback, the user first gets an automated response “Thank You for your feedback we will get back to you within 30 days”
- Spam mails are deleted
- Auto reply facility module in CMS functionality as per every sector & zonal wise.
Action taken mail/generic reply/thank you mail etc. are sent to the users as per the need.
Backup Policy
Frequency and incremental backup is taken on daily basis, and the full backup is taken weekly by Preview Team at Azure Data Centre.