Contingency plan in the event of defacement / natural calamity

Defacement Protection Policy

  • Website is audited against Security & Performance.
  • Any application-level modification on the website implies re-audit.
  • All the server configuration and logs are monitored timely.
  • Only System administrators users are allowed to access the servers for doing administration and configuration tasks.
  • Contents are updated through a secured CMS.

Defacement

As soon as the Website Information Manager gets the information regarding the defacement, he will take the following steps.

  • According to the degree of defacement, the site is stopped or continued partially.
  • Log files are analyzed to troubleshoot the source of defacement and blocking of the service.
  • Log files will be given to security division for analysis.
  • Based on security recommendation, all vulnerabilities are fixed and the application is re-audited.

Time for Restoration after defacement

The time taken for restoration of the website depends on the degree of defacement and services affected by the defacement.

Contingency Plan in Case of Natural Calamity

There could be circumstances whereby due to some natural calamity (it may be due to any reason that is beyond control of any person), the entire data center where the website has been hosted gets destroyed or ceases to exist. In such case first of all the In-charge of National Data Centre will declare the natural calamity and would instruct the sites of national importance to be started from the DR site, which is located at the Azure State Centre, Hyderabad.

Time for DR Restoration

Time required for starting of Website from the remote location depends on several things. Ideally the restoration time will take 2 to 10 hours maximum.